Frequently Asked Questions

Generic FAQs

Pinoy Tourism offers a comprehensive range of travel solutions and services, including flights, accommodations, guided tours, transportation, visa assistance, travel insurance, and more.


Booking with us is easy! Just fill up a form next to the package or offer that you would like to book, or reach  our customer service team via phone or email for personalized assistance.

Absolutely! We understand that each traveler has unique preferences. Our travel packages are designed to be flexible and can be tailored to suit your specific needs, interest and budget.

Yes, as a tourist you will have to pay the VAT charges. However, there is Tax Refunds for Tourists Scheme, where you would be refunded the money for a list of goods that are eligible under the scheme.

Yes, we provide visa assistance services to help streamline the process of obtaining the necessary travel documents for your destination. Our team will guide you through the application process and provide all required information.


All packages have the list of inclusions and exclusions within the provided price range. So the ones that have the insurance included in the price will state so on its respective page.

Yes, we offer group travel packages for various group sizes, including family gatherings, corporate trips, and special interest groups. Our group packages come with special rates and customized itineraries.

Depending on the terms and conditions of your booking, changes might be possible – however, they will be at extra cost. Contact our customer service team as soon as possible to discuss any modifications you’d like to make.


In case of flight disruptions, our dedicated support team will assist you in rebooking or finding alternative options to minimize any inconvenience.

We take your privacy seriously. Your personal information is stored and managed in accordance with data protection laws and our privacy policy.

Schengen Visa | FAQs

Schengen refers to the EU passport-free zone that covers most European countries. It’s the largest free travel area in the world.


A Schengen visa is a short-stay visa that allows a person to travel to any member of the Schengen Area, per stay up to 90 days for tourism or business purposes.

The Schengen visa is the most common visa for Europe. It enables its holder to enter, freely travel within, and leave the Schengen zone from any of the Schengen member countries. There are no border controls within the Schengen Zone.

All nationals of third countries, which have not yet reached a visa-liberalization agreement with the Schengen member states, must obtain a visa before arriving in Europe.

You will have to present several documents at the Schengen port of entry in order to be permitted to enter if you are a non-EU/Schengen country national, regardless if you are a visa-exempt or not.

The documents you need to provide when entering the Schengen Area are as follows:

Valid Passport. Issued within the previous 10 years and valid for at least 3 months after the date you intend to leave the EU.
Schengen Visa. If you are a national of one of the third countries needing a visa.
EU/Schengen border officials may also ask for other information and documents such as sufficient funds, proof of accommodation, how long you intend to stay, round-trip airline ticket, the purpose of your entry, travel insurance, invitation letter, etc.

Please ensure that the border officer gives you an entry stamp in your passport when you enter the Schengen area. Without a stamp, you could be fined or detained.

The Schengen zone includes the 27 countries that have signed the Schengen agreement, which allows citizens of member countries to travel within the zone freely without passing through passport and border control.
Each member country of the Schengen zone can issue Schengen visas.

  • Austria
  • Belgium
  • Czech Republic
  • Croatia
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Iceland
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • Liechtenstein

You need to apply for a Schengen Visa if you intend to visit one or more European countries of this area for the following reasons:

  • Business purposes.
  • Visiting friends and family.
  • Tourism and holidays.
  • Cultural and sports events.
  • Airport transit and transit for seafarers.
  • Official visit.
  • Medical reasons.
  • Short-term study and research purposes.

Depending on your reasons for visiting the Schengen countries and the frequency of your visits, the Schengen consulate can issue you a single-entry visa, double-entry visa, or multiple-entry visa.

The validity of your single-entry visa depends on the number of days you stated you are going to be in the Schengen zone on your visa application form and the actual decision of the consulate that issues you the Schengen visa.

According to the type of visa issued by the certain embassy/consulate of any Schengen country, there are different restrictions that apply to the particular visa according to the nature of travelling and other relevant circumstances. However, the most common type of visa issued to travellers can reach a maximum of 90 days in every six-month period starting from the date of entry.

If you are a frequent traveller, you may apply to obtain an EU visa valid for a year or more, but you have to keep in mind that you cannot stay within the Schengen Area for more than 90 days in a 180-day period of time even if you hold a multiple-entry visa for Europe valid for multiple years.

  1. The official visa application form
  2. Original Passport & Photocopy
  3. Original BRP & Photocopy of both sides
  4. Employment letter (not 1month old)
  5. Salary Payslip (latest 3months)
  6. Up to date Bank Statement (latest 3months)
  7. Booking of Return Ticket Copy
  8. Booking of Accommodation
  9. Travel Insurance for Schengen Area (30,000EURO coverage)
  10. Recent Photograph (UK size)
  11. Previously obtained Schengen visas (if any)


Yes. Apart from all the mandatory documents when applying for a Schengen visa, depending on the type of visa you are seeking, there are several additional documents that can be required by the embassy/consulate.

After. One must have a copy of the reservation of the return ticket for the time intended to be travelling. It is not recommendable to buy the ticket before getting the visa, if not necessary.

If you are applying for a Schengen visa to visiting friends or relatives living in the Schengen Area, there are some additional documents you need to attach in order to prove it such as:

The formal invitation by the relative/friend residing in a Schengen country.
If the applicant declares that he/she will be covering all the travel expenses, proof of one’s financial status is requested otherwise if the relative/friend is to cover the applicants’ expenses, a formal document issued by the competent authorities to a resident of a Schengen country (the friend/relative in this case) is to be submitted.
If the applicant will be covering the expenses on his/her own, the relatives/friend’s name, and copy the address of their passport will suffice. In case that the friend/relative is not a citizen of this Schengen country, the copy of the residency permit will also be required.

Enough to cover the expenses made during the trip as in, accommodation and everyday costs for the days being.

As long as you comply with the port of entry rule, then you can exit the Schengen Area from a different country than the one you initially entered. Of course, you need to make sure you exit the Schengen Zone on time as per the validity of your visa.

There are no issues if you don’t use your Schengen visa. Since the visa is issued with an expiry date, the visa will expire without you using it, and if you need to, you can apply for another Schengen visa in Philippines again. If your visa is still valid, but you didn’t use it immediately after it was issued, you can go ahead and enter the Schengen Area with your existing visa.

UAE Visa | FAQs

  •  Visit
  • Select nationality and currently living in.
    Select visa types.
  • Fill an Application Form
  • an agent will contact you.
  • Complete your transaction by making payment.
  • Receive an email confirmation.


Documents required may vary depending on your nationality.

Most commonly required documents include:

  • Colored scanned copy of the passport and it should be valid for more than 6 months from the arrival date.
  • Colored Scanned copy of your front facing photograph with white background.

By applying for a visa through Pinoy Tourism, the process of finding a local sponsor in UAE gets eliminated and it becomes more convenient and cost effective.

If an Applicant is qualifying as per the eligibility criteria, he/she can call our contact # or visit our physical office to fill the visa application form and send it across with the required documents.

An applicant can apply for his/ her visa, a maximum of 30 days prior to the date of travel. As validity of the visa is 60 days from the date of issue.

The Visa fees are inclusive of all charges, and there are no additional charges for the same.

The Visa fees as levied to the applicants are non-refundable under any circumstances whatsoever.

Yes, visa fee is the same for both infant and adult.

The entry and exit of the applicant is permitted to go to any part of UAE.

After entry in UAE stay validity of visa can be extended twice with first extension allowed for 30 days and second extension for 20 days.

Visa types:

  • Short Term Visit Single Entry- Tourist
  • Long Term Visit Single Entry – Tourist

It is mandatory to apply for multiple entry visa if you are travelling on cruise.

No, applicants below 18 years cannot apply for a visa if they are not accompanied by either or both the parents and should apply for same visa type and travel dates also needs to be same. Parents holding residence in the UAE should apply for their child’s visa under own sponsorship directly through the Immigration Office only. In case the above is not followed and application is submitted, visa would be rejected and visa charges will not be refunded.

Saudi Arabia Visa | FAQs

You have up to three days before your flight to Saudi Arabia to submit your application. The maximum processing time for a Saudi e-visa is this, albeit occasionally some applications require an advanced analytical procedure, which causes the deadline to be extended. It will be preferable if you apply with a seven-day gap.


Saudi Arabia e-visa is still valid for one year. The length of your visa is determined by the length of your passport; if your passport expires before your visa, you can reapply. Because the visa authorization is constantly connected to the passport number, the officials only issue e-visas for as long as the passport is valid.

Your one-year, multiple entry Saudi e-visa will allow you to stay in the country for up to 90 days. Throughout the year that your e-visa is valid, you are permitted to enter the nation several times for 90 days each. This only applies to tourists; if you intend to stay for a longer period of time, whether for job or study, you must apply for a different sort of visa.

There will be several options depending on the aforementioned circumstances. For example, if your layover is shorter than 12 hours long and you have a connecting flight on the same carrier, you won’t need a transit visa. A transit visa is necessary if there will be a layover of less than 12 hours before continuing on to an aircraft operated by a different carrier. You will also need a transit visa if your layover is more than 12 hours and involves a connecting aircraft, either by the same airline or a different one. In the event of a lengthy layover, apply for a Saudi electronic tourist visa.

Yes, children travelling must also have an e-visa in order to enter the nation. They need to apply and go on the trip with at least one adult. The price for minors is the same as the price for adults.

To avoid the huge wait and hurry at the embassy, the state created the e-visa, a streamlined online application procedure. You may quickly obtain an e-visa at your location, which is acceptable for practically all types of stays with the exception of a few unique nationalities or lengths. The regular visa in the passport is still necessary for the exceptions.

An e-visa that you have already paid for is not refundable. Before applying for and paying for a Saudi e-visa, be certain of your trip dates and your intended use.

Whatever information you provide on this website is securely safeguarded and used exclusively to fulfill your request for an electronic visa. We don’t save any of your financial information with us, and all of your personal information is protected.

Proceed Booking